Showing posts with label tickets. Show all posts
Showing posts with label tickets. Show all posts

Thursday, 7 November 2024

Somebody Take My Money

I was going to write a different blog post.  I had one lined up about Merseyrail that was very nice and complimentary and optimistic.  I would've written it yesterday, but an existential crisis about the state of humanity set in for some reason and I lost heart.  This was actually for the best, as now it means I have something to write that isn't furious and angry and will act as a palate cleanser to the one I'm about to share.

I went to buy a ticket today at my local station, Birkenhead Park.  I wanted to travel to West Kirby.  I arrived at the ticket window and there was a man behind the counter.  Also pinned up on the window was this:

I was confused.  Did that mean I couldn't buy a ticket?  He was stood there, looking out, after all.  I hovered, unsure what to do, and the man behind the counter looked me in the eye and said "buy it at the destination".

I travelled to West Kirby without a ticket.  When an inspector appeared on the train, his body cam pointing in my direction, I had to produce my phone with this photo and explain what happened.  I'm an anxious person, and I don't like travelling without a ticket, no matter what the reason.  He was fine with me, and wandered off down the train but still: nerve racking.

My point is that it's 2024 and this simply should not be happening.  When I went to Gobowen a couple of weeks ago I bought the ticket on my phone in a coffee shop before I arrived at the station.  I had it ready to be produced for anyone who wanted it.  It was quick and simple.

Staff need breaks, of course; they can't man the desk while they're having a pee.  But it's ridiculous that there is literally no alternative for me while they're away.  Why isn't there a ticket machine at every station as well as a ticket office?  I could have gone to that instead.  I would have gone to that instead.  Why can't I buy a ticket on the app?  What is stopping Merseyrail?  Why are we still acting as if this is somehow difficult?

You might have noticed that I do a fair amount of train travel.  The only place I have a piece of card is on my local network.  Everywhere else it's an e-ticket.  Every other train company in the UK allows this.  Merseyrail doesn't just reject it, it actively discourages it.  If you buy a ticket online you have to go to the station and get it printed out before you can use it.  For anywhere else in Britain I could've bought my train ticket before I'd even left the house, had it on my phone, and produced it for checking at any time.  

I have long given up on Merseyrail introducing ticket barriers across the network.  A day pass to beat the old Saveaways remains an impossible dream.  But how is it that they can't simply buy the software that everyone else uses for e-tickets?  Surely this is something that would raise revenue?

I was stood in Birkenhead Park station wanting to hand Merseyrail some money.  Absolutely dying to.  And they didn't want to take it.  They made it actively difficult for me to do so.

Because I am a good, responsible person, I did buy a ticket at my destination.  I didn't have to.  There was nothing to stop me.  West Kirby is barrierless, there was nobody checking tickets, I could've walked off and into the town and nobody would've stopped me.  Merseyrail would've lost four pounds seventy and it would've been entirely their fault.

Fare evasion is a blight upon the network and costs people like you and I actual cash as fares are raised to cover the costs of those who don't pay to travel.  But if you make it actively difficult for people to give you their money, you lose some of the high ground.

PS As Paul pointed out on Bluesky, the sign claims that today is the 6th November when it is actually the 7th.  It was also ten to eleven not twenty to.  This is also very annoying.

PPS This blog post covers more or less all the same points that I made in one in January 2022, with the exception that a Wirral Day Saver is now sixty pence more expensive.  Nothing has changed in the intervening thirty four months.  But I needed to get it off my chest.

Monday, 3 January 2022

Tickets Please!

I had to go to West Kirby yesterday.  It was a Sunday, and who even knows what the timetables are these days with Covid, so I went to the journey planner on the Merseyrail app to find out when the trains were.  It came up with the times, and also the fares for the journey:


For some reason, it is 25p cheaper for me to get a Wirral-only Day Saver ticket - which allows me as many journeys over Merseyrail on the peninsula as I want - than to get a simple Birkenhead Park-West Kirby return.  This is obviously illogical and is probably down to some nefarious corporate shenanigans I am not privy to.  All I know is, as a customer, I could save myself an entire quarter of a pound by getting a Day Saver.  So I decided to do that.

I also remembered seeing Merseyrail's Twitter feed, and its website, and how it said you could buy the Day Saver online.  Handy!

You can't buy a Day Saver from within the app.  That would seem like the logical place to buy it - I was sat there with my phone in my hand, Apple Pay at the ready.  But no.  Instead I had to open the Merseyrail website on my phone and go to Buy Tickets Online there.


I went onto the page and there was another problem.  The only Day Saver on offer was one for the whole of the network - £5.50.  Which, if you've been paying attention, is more than the £4.35 return to West Kirby, and more than the £4.10 Day Saver I'd been promised by the app.


By this time I was getting a little disgruntled.  The logical thing to do would be to stop, go to the station and buy the cheap Day Saver in person.  I did not do this.  I'd put time into this purchase, dammit, and besides, I thought this might be some prime CONTENT for the blog.  Look, I'm not going out on the trains, I've got to put something up here to justify that Ko-Fi money (by the way, thank you to the anonymous person who is paying £3 a month, even when there's no posts at all; you're a treasure and a king/queen).  I therefore decided to use that Ko-Fi cash to buy the more expensive ticket, just because I'd not done it before, and I was curious.  I ticked the boxes to say I wanted an adult ticket for today.


This took me to another page where I had to fill in my e-mail address... and my name... and my phone number.  It seemed like a lot - isn't my e-mail address enough? - but I did it anyway.


Finally, proceed to payment.  Once again, I was going to have to type.  I had a device in my hand where a tap of my fingerprint (yes, I'm on an iPhone 8, I'm old-skool) could authorise a payment from my account.  This option was not available.  Instead I had to find my wallet and type in all my card details.


After a couple of redirects, and a wait that started to prickle at my anxieties, success!  I had purchased a Day Saver and now I could access the PDF with my ticket on it.  Yes, you read that right; I was e-mailed a PDF so I could print it out if I wanted.


This is, let's be honest, nonsense.  In 2022 there is no need for any of this.  I have various apps for various different train companies; I've been buying e-tickets for years.  Most of the time it goes something like this:
  • Pick a journey
  • Pick a ticket
  • Press my finger to the Home button to pay
  • Put it in my iPhone Wallet, or in the train company app, and activate it on the day
There's a QR code that I can use if I'm stopped by a ticket inspector, or on ticket gates.  It sits in my phone and is easily accessible and simple to use.  Why are Merseyrail persisting with this system?

As with everything else to do with ticketing on Merseyside, it's archaic and over-complicated.  The ability to pick up pre-booked tickets at stations was only added late last year, even though, as a network with 100% fully staffed ticket offices, this should have been a service for years.  The MetroCard continues to struggle to exist, much as its predecessor the Walrus did, with weird quirks for no reason (why can't I order a card online?  Why do I have to go to a PayPoint store?).  It's 2022; I have a device in my hand that has more processing power than every NASA computer that sent men to the moon.  I should be able to simply buy a ticket online.  Leaving everything else aside, the easier it is to buy a ticket, the more likely people are to do it.  

I'm sure there are plans to improve all this; I'm sure there is one very overworked young programmer sweating over his PC trying to wrangle the future.  As a customer, however, it all feels a bit last century.

(Obviously, after all this wrangling, my ticket wasn't checked once, so I could've quite easily not bothered and saved myself the money).

Thursday, 27 November 2014

This Is Not A Blog Post


I was going to write a blog post about the newest manifestation of Saveaways.  They've gone all hi-tech, you see. Smart Saveaways first became available on the 24th November, bringing ticketing on Merseyside into the 21st Century.

This isn't a proper Walrus card, I hasten to add.  It might have Walrus written on it but that doesn't mean a thing.  That scheme - to introduce a Merseyside version of the Oyster card - was announced to great fanfare in 2011.  Season ticket holders would be using it by the end of 2012, with pay as you go in 2013.  It's nearly 2015 and it hasn't happened so don't mention it.  Just pretend no-one said anything.  Ignore that Greater Manchester and South Yorkshire and Tyne & Wear are all rolling out their own smart cards.

I was going to write about how the new Saveaways are not able to be pre-loaded with cash, like a pay as you go Oyster.  I was going to write how, if you have a Smart Saveaway, you have to take your card to a shop and ask them to put a day's travel on it.  I was going to point out that I could do that right now, if I wanted to buy a paper one, and so the fact that it's got a magnetic strip means nothing to me.

I could have written about how you can't buy a Smart Saveaway over the internet, or how you can't top it up online, or using a ticket machine in a bus or rail station.  About how you can't buy one in advance, like you can with a scratch-off Saveaway, so that you can have a spontaneous day out if the mood takes you.  About how my nearest Pay Point is actually in the opposite direction to my nearest bus stop.  About how there will be a £1 charge for registering it after the 1st of April.

There's probably a lengthy and detailed blog post to be written about how Merseyrail will not be issuing or crediting Smart Saveaways, and will instead stick to the paper version.  I could probably get quite a lot of humour about the fact that Merseyrail ticket inspectors will have no technology to check if your Smart Saveaway is actually valid, so, in the words of the website:


In other words, to make sure you don't get fined for not having a ticket, carry a piece of paper with your paperless ticket at all times.  Unless there's a station with ticket gates.  There's a whole eight of those on the Merseyrail network (assuming that the one in Chester accepts this smartcard, which isn't guaranteed as it's outside the County line).

And I could probably get a bit of wry fun out of the fact that when they opened the new Ferry Terminal two years ago, it came with smartcard readers, but they won't be used in 2014.  Instead you queue up, show your Smart Saveaway to a person at the ticket office, and they'll give you a boarding pass for the ferry.  Saving you absolutely no time at all.

In short, I probably could have written a lengthy, extremely angry blog post about the Smart Saveaway being inconvenient, pathetic, ridiculous, customer-alienating, a blight upon Merseytravel, and a major cause for red faces among everyone at Mann Island.  However, it's all just too bloody depressing, so I shan't bother.

Thursday, 6 March 2014

Plastic Fantastic

Exciting news in the Merseytart household: I got my TwoTogether railcard through the post.  It was only launched on Monday but I was straight in there with my £30 and my passport-sized photos. 


(Obviously I'm not going to put a picture of my real railcard up there, leaving myself open to all sorts of fraud.  What do you take me for?)

In case you missed it, the Two Together Railcard was launched after a trial in the West Midlands as a way of giving pairs of people a cheaper way to travel.  You and another named person are on the card, and if you get the train together, you'll get a third off your travel.  It's really that simple, and is well worth getting with a mate and shoving in a drawer on the off chance.

I got it with the BF, but don't hold your breath for a sudden upswing in the quality on the blog because I've got a pet photographer with me at all times.  For starters, it's not able to be used on most Rangers and Rovers, my ticket of choice for a day romping around the provinces.  Secondly, the BF isn't particularly enthused by the idea of walking between stations.  He's not big on walking.  He's not big on stations either.  In fact, probably the only thing that would persuade him to come out with me on a tarting trip is if we went to just one station, and there was a tea room right outside, and then we went home again.  So the 1/3 off would be pretty much wasted.

It's there in my wallet if we need it though, like my Oyster card and the Bite card that gives me 20% off at station food outlets and I always forget to use.  One card that might be added to it in the not-awfully distant future is the Walrus card.  You might have forgotten about the Walrus.  Launched in 2011, this was going to be the smart ticket for all of Merseytravel, our version of the Oyster card.  All the season tickets would be on the smartcard by 2012, with pay as you go use in place by 2013.

This didn't happen.  In fact, a comprehensive review last year called a halt to the whole project and a re-think of what the Walrus was going to deliver.  They concluded that the timeline was way too ambitious.  Meanwhile, TfGM has announced its "my get me there" card, Nexus have got their "Pop", the Glasgow Subway has a Smartcard - basically Merseytravel has been left behind.

A report to the Merseytravel committee today will suggest a new path forward: the Walrus card is going to replace the Saveaway.  Sort of.  Merseyside's One-Day Travelcard will be available electronically to Wirral passengers from the Autumn, and the rest of Merseyside by next year. 


Expert travel analysts and, well, pretty much anyone will notice that this is a bit rubbish.  The Walrus has been demoted from an all-encompassing smartcard scheme to an update of a 1980s scratchcard.  The report notes that the Saveaway has the advantage of anonymity, so there will be none of those pesky customer details to slow things down.  Of course, the pesky customer details are exactly the point.  A weekly Trio customer, or a monthly Solo passenger, wants to be able to renew their card at home, on the internet, in front of The Cube.  It frees up ticket office time.  It frees up personal time.  It frees up the space in your purse that was taken by a big flappy bit of plastic, four times the size of rest of your cards and getting more creased and illegible every time you used it.

Meanwhile, more irregular customers - people like me - want the freedom to chuck £20 on a card as a backup.  I could have that in my wallet for my trips to Liverpool and back, and also have it there in case I fancy getting a bus somewhere, or I change my mind and decide to head to Southport instead of Ormskirk.  A smart card gives you freedom, opens up new journeys, and lets computers do all the hard work of topping up and checking.  Plus - and I realise this will displease Julian Assange - all that customer detail is a fantastic resource for the transport executive and passenger alike.  I can't be the only one who's logged into his Oyster card just to get a weird thrill out of seeing I've been tracked all over the capital.  (It'll also help to discourage extra-marital affairs for exactly the same reason).

I can buy a Saveaway and go out for the day right now.  I did it last week.  It was easy.  It makes no difference to me if it's paper or electronic; I still have to go up to a ticket office on the day and hand over some cash.  And remember, you can't buy Saveaways on buses, so even though I'll have a Walrus card in my wallet, unless I've been to a shop or railway station first to put money on it, it may as well be my membership of the Dennis the Menace Fan Club for all the use it will be.

It's a sop.  It's a "will this do?".  It's a fig leaf, to cover up the fact that it's been two and a half years and nothing's really happened.  If Merseytravel couldn't - can't - handle it on their own, then they should just go over to Manchester and ask to borrow the get me there card for Liverpool.  In fact, if they did that, joining the two cities with one card, it'd be a lot more convenient for everyone.  It'd certainly be less pressure on my wallet's stitching.

Monday, 30 July 2012

Pie Eater


I'm giving you a million points for your stylish tickets, West Yorkshire Metro.  Then I'm deducting them all for your overcomplicated pricing system.

On Merseyside, it's simple.  If you want to hop on and off public transport, get a Saveaway.  £4.70 and you can go anywhere.  If you're just going by train, well, there's the Day Saver, but that's only 10p cheaper so you may as well get the bus and ferry options in there as well.

Head to West Yorkshire though and you get a whole bunch of different options.  DayRover, MetroDay, train only, bus only, bus and train, bus and train and pack horse,  bus and train and pack horse and the back of a man named Stuart.  On top of that, it's all much more expensive.  The Saveaway equivalent is £7.10, fifty percent more expensive than its Scouse brother.  (I'm not even going to start to try and comprehend Manchester's ticketing system.  There are scientists at CERN who have that on their to-do list after they've uncovered the secrets of the multiverse).

Grumbling slightly, I forked over £6.20 (SIX POUNDS TWENTY PENCE) so that I'd have the run of West Yorkshire's railways.  I was going for a very specific strip: the section of the Penistone* Line from Huddersfield to Denby Dale.  This is the entire length within the county border, so at least I'd get some value out of my £6.20.  SIX POUNDS TWENTY PENCE.



Lockwood, my first stop, was still in town; in fact, this is where The BF's best mate actually lives.  The station bears the scars of its downgrade in importance.  The Penistone* Line used to be double tracked all the way, but now it's just one set of rails.  It makes the stations lop-sided, often with sad abandoned platforms across the way, covered in bushes and moss.


At Lockwood, a subway under the tracks has been blocked off forlornly.  Looking at it, I'm guessing that was a nice, open gateway, until someone realised that rubbish and leaves could get through the bars.  Instead of tidying up the debris, or modifying the gates so it didn't happen, they just clamped a big heft of steel across the front and left it.  Sometimes this country can be soul crushingly ugly.


I headed down the hill into town.  Despite the weatherman's worst predictions, it was a warm and pleasant day, dry for once.  I didn't think it was warm enough to take my shirt off, but an extremely well built Asian man I passed disagreed, and bless him and his pectoral muscles for it.  The hill was almost vertical, the type where you realise your feet are at an acute angle to your body, as it plunged down into the centre of Lockwood.  Down there, the River Holme was bridged amongst small shops and restaurants.  A shop named How Bazaar won the prize for Place I'd Shop At Just Because Of The Name; a pun always wins me over.  It wasn't all gentrified though.  A large double fronted store sold workmen's equipment, a dummy in the window modelling a high-vis overall next to a display of helmets in a variety of fetching colours.

I crossed the bridge and started making my way up the hill on the other side.  I realised that this was a dreadful prediction of things to come.  As I conquered the Northern Rail map I was going to be spending an awful lot of time just staggering up and down hills.  I might need to invest in some kind of ankle support system.


I was fascinated by the way builders had dealt with this geographical nightmare.  Rather than adapting to the contours of the hill, they'd just ignored it, and had built up to a flat surface for the house's foundations.  They just dismiss Mother Nature out of hand.  It means that the streets have a weird, slightly terrifying air of being close to collapse the whole time.  A row of houses looks perfectly normal until you come to the driveway in between, and you can see that it plunges down a sixty degree slope to a parking spot about four miles away.  There are gouges in the tarmac where generation after generation of exhausts have clonked their way over the top, trying to find a piece of flat ground.

In the distance, like a strange mythological tower, is the Lockwood viaduct.  It rises up out of the trees and just begs for the Hogwarts Express to ride over the top.  We were both taking roundabout routes to the next station, just on opposite sides of the river.


I passed pretty cottages, grouped around tiny front lawns, and then more modern suburban homes with proper drives and garages.  A family were in the process of moving house, and had paused to grip mugs of steaming tea and say goodbyes to neighbours over the fence.  The youngest child chased me making gun noises and aiming two fingers.

Berry Brow was a bit more downmarket, a bit less special, but still had that commanding view over the valley.  Its houses were workmen's cottages, its pubs were stout and square, with plastic lawn chairs outside for the smokers.  Just before the station high rise flats emerged above the treetops; the view from the top floor must be like being God.


There's a layby for the station, which was being used by a taxi driver as I passed, playing with his PSP between calls.  I took the station sign pic quickly.  I'm not keen on the Metro logo - that M is just too plain for me.  It's utilitarian rather than understated.


Down below, there's a platform and a bus shelter and, pleasingly, an ironwork noticeboard.  The Penistone* Line Partnership are extremely dedicated, and throughout my trip I'd see the fruits of their work - a signpost here, an ad for music trains there, some guided walk brochures.


I took up residence in the shelter and continued listening to my audiobook, Caitlin Moran's How to be a Woman.  Astute readers will have noticed I am not, in fact, female, but it doesn't matter: the book is frequently hilarious, often obscene, and thoroughly thought provoking.  It got me riled up in feminist fury, even though, as a man, I could have just spent my time being thankful that I never had to get to grips with Tampax.  When a teenage girl arrived on the platform I wanted to grab hold of her and demand that she not give in to societal pressure to wax her vagina.  I didn't of course, because I'm not mental.  Well, I am mental, but I'm sane enough to know what things will get me arrested for sexual harassment, no matter how much you shout "I was trying to save her from the patriarchy!"


Fortunately a train arrived and saved me from all this, taking me to Honley.  Again, the Penistone* Line Partnership had been at work, decorating the fence with textiles from local schoolchildren.  (They were framed of course - they hadn't just scattered a load of old hankies about).


Like Lockwood, there was a closed off subway.  While that was ugly and basic, the gate here was red-painted and pretty.  It was the difference between town and country; the assumption that the people in the city didn't deserve nice things.

Having said that, Honley doesn't have a proper station sign, but Lockwood does, so I think Lockwood wins.


Instead of going up and over the hills this time, I walked down into the valley, following the course of the river.  Civilisation had clustered into the narrow gap.  Houses and factories wedged themselves into the space beneath the hills and the shore, with a spindly road threading between them.

Further along, I was reminded how this pass would have been exploited.  There was a toll bar, listing the charges for the turnpike road through this area.  Because really, where else would you go?  You had to pay the charge whether you wanted to or not.


The prices were broken down according to what transport you were using, how it was powered, and whether you had livestock with you or not; looking at the complicated series of charges, I began to wonder if this was where West Yorkshire Metro got the idea for their pricing structure.

My next station was Brockholes, which is Anglo-Saxon for "badger anus".  It was located at the end of a modern housing estate, its access alleyway barely visible between the executive garages.


Inside, that lopsidedness reared its head again.  The working platform at Brockholes is modern and clean; red and silver steelwork, plenty of seats.  Nothing exciting.

Across the way, though, it's 1954.


Brilliantly, frustratingly, whoever bought the old station building has decorated the train-side part of their house with old enamel signs and railwayana.  They've made their home into a time capsule.  And all us boring commuters can do is look across the track and wish we were over there, perhaps smoking a pipe in the General Waiting Room and chewing on Spratt's Ovals (I assume they're some kind of sweet?).


They say the grass isn't always greener on the other side, but in this case, the other side was most definitely a better place to be.  I almost resented my platform for being so rubbish.

Stocksmoor tried its best to make up for Brockholes' deficiencies, giving me a second platform and two tracks.  This is the point where trains are able to pass one another and, sure enough, another train arrived on the opposite platform a moment after mine.


An excitable grandmother kissed her grandson goodbye and scampered abroad while a dozen hard hatted workmen disembarked.  They all headed up to the top of the ramp before huddling for some kind of briefing.  I was too embarrassed to get any closer to the sign, in case these intimidating heaps of masculinity noticed me and took the mick.


There are quicker ways from Stocksmoor to Shepley, routes that are more direct.  I had to make a detour to visit this place though:


How could I not?  It sounds utterly epic.  It's impossible to say THUNDERBRIDGE without doing a deep-throated voice like a man off a film trailer.

It wasn't epic of course: it was just another pretty Yorkshire village.


What did surprise me was how quickly it became wild.  Stepping out of the village was like crossing into a wilderness: trees sprung up around me, high cliffs rose into the sky.  There was no traffic, no sound at all, except for the gentle soft rustle of the trees and the bark of random birdsong.


It was entrancing and not a little bit intimidating.  I was a single human amongst a threatening, dark nature.  We think we've tamed the planet, cut it back, bent it to our will, but we're nothing next to the trees and the plants.  I thought back to those abandoned platforms, already choked with weeds, the concrete cracking as new trees burst through them.  Another fifty years and they'll be gone completely. Forests frighten us, the dark mesh of trees that lean in to hide the sun.  They huddle and scare.

I was glad to step out of the darkness and onto a much busier road, where the council kept the branches cut back and neat grass verges had been carved into the sides.  No-one else was walking this way.  There were plenty of buses though, one, two, three, choking out thick diesel fumes in my face, followed quickly by heavy trucks.  A chain of motorcyclists were playing out Easy Rider fantasies in our green and pleasant land: it was hard to believe they'd be listening to Born to Be Wild on their iPods when they passed cute little country pubs.

I hit the suburban crawl.  This part of the country had very definitely been wrangled into shape with polite lawns and 4x4s.  They'd commemorated the Millennium in their own way:


Either that or someone really old was buried on the village green.

A turn in the road and I was heading back down hill again, down towards another bridge.  There were lovely large houses, a lot of them now old people's homes, but some had been upgraded with entryphones and electronic gates.


Shepley's another one with two platforms, though in this case they're splayed awkwardly either side of the road bridge.  The Huddersfield-bound platform featured artwork by local children; but the platform I was going to, the Penistone* bound platform, was just plain and a little bit dull.


There was a slight moment of patented social awkwardness as we pulled into Denby Dale.  I waited by the exit doors with two other passengers, a young girl and an old man.  The button lit up, and the old man pressed it, but nothing happened.  The girl and I exchanged looks.  We didn't want to reach past this clearly frail old man to push the button properly and humiliate him, but, you know, we did want to get off the train.  We stood awkwardly a little longer, before the girl reached up and pressed it.  Still nothing happened.  Now the conductor was looking at us, and we sheepishly concluded the door was broken and hurried off at a different exit.


As I left the station, the guard himself pushed the button and the doors sprang open obediently.  Hmmm.


Denby Dale sounds like it would only be visited by Thomas and Friends.  It's quite difficult to take seriously but, as it turns out, the village had a lot to offer.  There was a proper village centre with banks, shops, cafes.  Even a little second hand bookshop.  I also read - on one of the many information boards - of the town's fame for its pies.  Apparently, Denby Dale likes to commemorate momentous incidents in history by baking an enormous pie - the last one was for the Millennium.  Personally I would rather have a massive amount of pastry over a boring old monolith, SHELLEY.


I love pies: I love really hard, crusty baked pies filled with hot steaming mounds of meat.  I love the gravy soaked under crust too, still slightly stiff but every pore is filled with flavour.  I will not countenance, in any way, the "pot pie", where someone just chucks a lid of pastry over the top of a bowl of filling.  THAT IS NOT A PIE, and I will not stand for it.  I felt the residents of Denby Dale would agree with me - it is, after all, the home of the Pie Hall (the village hall, paid for by a giant pie in the Sixties).

I was just wondering where I could lay my hands on a decent meat and potato pie when the summer decided to give up the ghost.  With a crash, the sky collapsed, and soon the village was being drowned by a downpour of Biblical proportions.  I took solace in the nearest dry place:


The "gum tray" is a nice touch.  Shows you how classy they are.

Denby Dale was the end of the line for me anyway.  It's the Hough Green of West Yorkshire PTE, right on the border with South Yorkshire so passes from both sides are valid here.  If I wanted to carry on down the Penistone* Line I'd have to buy another ticket, and it had taken me long enough to work out which one to buy already.  So I leaned back in a comfortable leather chair, sipped my beer and stared at the hot Northern builder who was eating chips in curry sauce two tables away.


Yum.

I'd hoped the rain would have let up by the time I'd finished my pint, but it was still relentless, so I braved it out and dashed through the village.  I did have an overcoat, buried at the bottom of my rucksack, but I figured that by the time I'd got it out and pulled it on I could have been at the station anyway.  I almost ran through the village - not going the whole hog for the sake of my dignity.  I will say this for Denby Dale, if I ever need to buy a fibreglass sheep for my lawn, I'll know where to go.


I'd gone a different way to the station this time, via the main road, and so I got a better view of the village's largest landmark.  Sadly, it's not a two hundred foot high monument to Champion Pie Eater Desperate Dan, but is instead the Denby Dale Viaduct, which carries the railway over the River Dearne.  Silhouetted against the swirling, tumultuous grey clouds it took on a Satanic edge; it became a pathway for demons to cross the sky.  Quite a change from the bucolic charm of the Lockwood viaduct earlier that day.


I settled into the shelter on the platform alongside other similarly soaked pedestrians.  I didn't mind.  The plus side of the BF being back in Huddersfield was that I could get him to take me and Peter out.  I knew I had an evening of good food and wine ahead of me.  Frankly, I felt I'd earned it.

*There is still absolutely nothing amusing about this name.

Tuesday, 6 December 2011

The Walrus and the Tart

I did something unusual on Sunday night: I got a bus.  I'd been out for a couple of pints in town and instead of getting the train back I took the 437 to West Kirby home.


I don't normally take buses for a few reasons.  I like trains, obviously, and Merseyrail provide a good regular service.  I've never been really comfortable on buses, and they seem to attract a disproportionate amount of insane people.  I like the certainty of railway stations and train lines.  Finding out where a bus goes to and from is a hassle, especially if you're going somewhere unfamiliar, and it's not always easy to find out where to go (Merseytravel's bus timetable site is a nightmare in this regard).

However, it was a wet, miserable night, I didn't fancy the walk home, and I had access to wi-fi in the pub so I was able to do a few internet searches to find out where I was going and where my nearest stop was.  I had a bit of a panic when I asked for a single to Claughton, and the driver said "where?"; it was on the route but it seemed he didn't understand me for some reason.

The 437 was comfortable and quiet.  There were a smattering of people, and none of them seemed to be particularly mad.  The last time I got the bus under the river was a Saturday night Tunnel Bus, fifteen years ago, with a (cough) gentleman friend; it was like being trapped inside a vomit soaked sex club for ten minutes, with all sorts of drunken, debauched behaviour surrounding me.  This was much more civilised and pleasant.


I got off the bus and walked the five minutes or so home.  I wondered why I didn't take the bus more often.  I realised it was the little things - the uncertainties about fares and bus stops and routes, the timetables being a bit odd.  Just niggly points that mean I'd rather walk to a Merseyrail station than head for the bus stop at the end of my street.

And that's why we need Walrus: for people like me.  An all in one smart card that is the key to Merseyside's entire network.  Because I'd be quite happy to swipe onto the first bus I saw and see where it went.  I'd be more confident at risking an unknown bus that was going in vaguely the right direction if I knew my Walrus card had all the cost covered.  It'd also mean I wouldn't have wasted the return portion of my train ticket - I wouldn't have been charged for it in the first place.  It's something I've done before in London, with my Oyster card - nipped onto a double decker rather than walk to the South Bank, or take an Overground train for a change instead of the Underground.

The Walrus would open up the bus and train network for people who don't use public transport often.  Stick one in your wallet with twenty quid stored on it, and then just hop aboard a bus when it's raining, or the ferry when you fancy a change from Merseyrail, or a train into town because you can't face the idea of parking.  It takes away the worry of how much and where you go and what you do.  Walk in - waft your Walrus - walk out.  Simple.

I know this isn't brain surgery.  The Oyster's done all the ground work for us.  It just came home to me on Sunday what a great thing the Walrus card will be.  I can't wait.


Tuesday, 20 September 2011

The Sea Mammal For All Your Transport Needs

Well, this is a first. I'm actually sat in a foreign airport lounge right now, tapping away on my iPod and creating a blog post. I feel very cosmopolitan. Shame it's only Prague*, not some far flung outpost in the South China Sea. (Oh, and I'm on my way home, before you consider burgling my house). I apologise in advance for any Damn You Autocorrect! type errors.

Anyway: I simply had to put finger to virtual keyboard so I could pass judgement on the Walrus.

Walrus. Still doesn't sound right. Maybe it will sound ok by the time I get to the end of this post.

If you weren't aware, Walrus is the name of Merseytravel's new travel smart card, soon to be rolled out across the region. It was launched yesterday at an event I was invited to, but couldn't attend because I was getting rained on in the Czech Republic at the time. (Merseytravel refused to postpone it, which is a poor show).

So, the Walrus. (Nope, not yet). It's black with yellow highlights. It's quite a groovy font. And soon it will be your pass to all sorts of Merseyside transport options, with all season ticket holders converted by next year and a pay as you go version implemented by 2013. This is Liverpool's Oyster card, and I couldn't be more excited if Russell Tovey burst naked into my bedroom with a bootleg copy of the next Bond film and a litre of Absolut vodka. Alright, maybe not that excited.

The smart card was one of the best things to happen to public transport ticketing in London, and I'm really happy that Merseytravel are spearheading its roll out in the regions. The PTE already has a strong identity and corporate involvement, so it's a natural to implement it. Plus they've picked a technology for the system which seems future-proof, ready for any national ticketing scheme which is introduced.

But... that name.

You know what it sounds like to me? A leftover from the dot-com boom, when everything had to have a cutesy name. "I know we're called International Global Packaging Solutions in the real world, but we need a memorable online presence. Hence, lovablemonkfish.com!".

Walrus just doesn't do it for me. Do we really want this new, exciting, futuristic innovation associated with a big fat mammal that spends its afternoons wallowing on seashores? Then kills penguins [citation needed]? A Walrus's most notable feature is its comedy moustache. I thought Scousers were trying to get away from that sort of stereotyping.

Plus there's I Am The Walrus. More bloody Beatles tie ins. I'd have preferred the Prudence, myself. Or Lovely Rita, because it means you don't have to see a meter maid at all. I'm reaching, I know, but that's because I'm a normal person who lives on Merseyside and who quite likes the Beatles; you know, the kind of person who'll be using the Walrus. Not one of those Japanese tourists doing peace signs outside the Beatles Story.

I'm sure it's been focus grouped to death. I bet there's a massive PowerPoint presentation somewhere at Hatton Gardens, listing Walrus' marketability to users (particularly the 18-34 demographic). I bet that PowerPoint presentation featured both the words 'fresh' AND 'funky'. I bet in a couple of years time wives will be calling "darling, have you seen my Walrus?" up the stairs to their husbands, and no-one will laugh. I just can't see it right now. I feel a bit like I'm watching that episode of The Apprentice where Philip suggested "Pantsman" and no-one sent him to the corner and told him to try harder.

Yep, I've got all the way to the end of the post and I'm still not convinced by Walrus. Nice product. Shame about the brand.

*Don't worry; there are full and indepth blog posts about my holiday antics to come. (You could at least PRETEND to care).

Tuesday, 26 April 2011

It Doesn't Take A Genius

She's a scientist, see? She's got a conical flask there. You can't really see it, because it's on the extreme right of the picture and it's made of glass, but it's there. Plus she's using a pipette. Again you can't really see it, because it's transparent, and there's black behind it, and her hand is actually cropped off the top so you can't see her holding it, but it's there. Just squint a bit. I know your eye is naturally drawn to the pretty girl in the middle, but move beyond that.

And yes, she is a scientist, not a schoolgirl. I know the minute you see a young woman in a white shirt fiddling with scientific equipment you automatically assume she's a schoolgirl, because there are a lot more episodes of Waterloo Road and Grange Hill out there than Young Women Chemists, but that's your prejudice, and you should put it to one side. Also she looks very young. But no; she's a scientist, and so she is a genius.

Geniuses use public transport too. Richard Dawkins practically lives on the Tube. Tim Berners-Lee has an annual season ticket. Stephen Hawking would be all over the buses if he could get his wheelchair on board. So a genius needs to get to work, and there's sciency genius type work happening in Port Sunlight. Involving pipettes. You see Port Sunlight on a poster, and you think heritage, tea-rooms and charming little houses. Well there's more to it than that: there's a blooming great ugly chemical factory too.

So the premise is this: genius scientist girl has to get to work at Port Sunlight so she can fiddle with pipettes and stare intensely into the middle distance, no doubt calculating how to spend her Nobel Prize winnings. So she uses a Railpass, or a Trio, or a Solo season ticket to get there. Because she's clever, you see?

BUT!!! You - yes, even you - can use these marvellous forms of transport too. You, a mere plebian, who has no access to conical flasks, can wield a Railpass at your leisure. Run along to a travel centre and you too can be like genius scientist girl, though probably with tackier lipstick.

And that is the message you should be getting from this poster. Definitely not "this girl is unbelievably thick, but even she can work out where Port Sunlight is". Definitely not that.


Friday, 26 November 2010

Round Up

***beep beep, beep beep, beep beep, beep beepity beep***

That was me doing an exciting news theme. It still needs a little work.

There's been a few exciting Merseyrail related news stories floating around the last few days, so I thought I'd do a quick rundown, interspersed with my usual ill-informed comment. Just for your delectation.

1) Four Trains an Hour to Chester

It's been a long time coming but yes, from December 13th, there will be a train between Chester and Liverpool every quarter of an hour. That is of course a doubling of the service, and means there's a whopping six trains an hour between Hooton and Birkenhead once you add in Ellesmere Port.

To squeeze in the extra services, they've had to cut something - and that poor victim is Capenhurst. The little station with the big nuclear plant will still have half hourly services, with the trains running through it on the other services. Bache was also rumoured to be skipped at one point, but fortunately for students of the Mandy Richardson University of Chester, that hasn't happened. Good news all round!

Of course I'd have been a lot happier if they'd brought these extra services in eight years ago when I worked in Chester, but apparently Merseyrail don't do their timetables just for my convenience.

Even more excitingly, you can win a weekend break to celebrate it. Whoo-hooo indeed.

2) No More Christmas Crackers

They giveth, and they taketh away. This year there won't be a Christmas Cracker promotion - the £1 fare on Thursday nights and Sundays. The reason, according to Bart Schmeink, is that the promotion was introduced to encourage people to use the network. Now apparently, everyone's using the network, so the £1 fare just causes overcrowding and a lot of hassle.

I can see their point. There was many a time when I forgot the promotion was on and ended up with my head rammed in someone's armpit on my way into town (and not in a good way). Liverpool's changed, as well; Liverpool ONE's given us late night shopping every night, not just Thursdays.

But I bet there's an awful lot of people who won't use Merseyrail, and will instead drive into the dozens of new parking spaces in the city to do their shopping instead. Shame.

3) Central Station

This isn't strictly news, because it's been planned for yonks, but a video has surfaced on the net for the new Central Village development. This is the plan for new shops and leisure facilities to be built on what was the railway lands behind the old Central Station, rendered defunct with the opening of the Link and Loop in the Seventies.

I can't quite get my head around the fact that there's a whole load of prime real estate sitting behind Bold Street that's untouched, but there you are: it exists, and it's slowly coming to life with a multi-storey car park under construction at the top of the development even as we speak.

The next part to be built will take in the old Lewis' building and will incorporate Central itself, with escalators up to the development. It's right at the start of the video:

Exciting, innit? And I like that the new M to Go building has taken into account the positioning of the escalators, to hopefully minimise inconvenience and stop the whole thing from having to be reconstructed again (though there's bound to be some hassle).

Apparently funding is in place so construction could start very soon. Fingers crossed.

4) Electricity

This has been covered elsewhere by railway writers far cleverer than me, so I'll just say: electrification, yay! Quicker services to Manchester, Preston and, er, Blackpool, yay! Higher train fares, ya- oh shit. Still at least we'll get lots of new trains for our services. Hmmm.

THAT WAS THE NEWS. I should do this full time. I'd teach Bill Turnbull a few tricks.